FareKingdom Privacy Policy

We request the user to read the Privacy Policy carefully before using or getting access to content, products and services offered by FareKingdom.com. Access to and using the website is subject to acceptance of the terms and conditions, including the Privacy Policy. When you use, access or get content, products or services through FareKingdom, you are agreeing to the terms and condition. In case you do not agree to a part or whole of the terms and conditions, you should not use the FareKingdom website.

FareKingdom reserves the right to alter any part of the terms and conditions without prior notice. The amendments will take effect the moment the terms and conditions are updated. By continuing to use the site after the amendments are made, you are agreeing to the revised terms and conditions. We request users to revisit this page on and off to review the changes, if any.

As a registered user of FareKingdom, you have to right to enjoy savings and benefits on airfare, hotel booking, vacation packages and car rentals, besides other travel-related services. You also accept to receive monthly newsletters and exclusive promotions and special deals.

The Privacy Policy gives you information on how FareKingdom collects, uses and protects personal information of users and anyone using the FareKingdom.com website. Personal information pertains to any details associated with an individual, including name, address, telephone number, credit card details and email address.

We encourage users to read the Privacy Policy thoroughly and become familiar with it. FareKingdom does not support or promote selling or renting customers’ personal details to third parties.

Definitions

Here are the definitions of the terms that are use in the Privacy Policy

Guest: Any website visitor who searches and books products or services through FareKingdom without registering as a member.
Member: Any website visitor who registers with FareKingdom.com using member ID and password.
Member ID: This refers to the email address that the member uses along with the password to log into FareKingdom website.
FareKingdom or We: Refers to FareKingdom.com, INC, and its affiliates and subsidiaries.
Personal Information: This refers to any information in any form about a specific individual or whose identity can be discerned from the information. Examples include name, email address, mailing address, telephone number, billing and account information, and any other information that is provided while accessing products or services. It also covers details of individuals traveling with you.
Products or Services: Refers to travel by airline, hotel accommodation, ground transportation, car rental, tours, attractions, theatre tickets, travel insurance and/or any other travel related item available on the FareKingdom.com website.
To Book: This means to reserve.
Session Data: This refers to usage information, like the internet browser or OS that the user is using along with the domain name of the site from where the individual came to the FareKingdom website, time, date, duration, number of visits, average time spent on each webpage and the cookies collected during that period.
Site: Refers to the FareKingdom.com website and the sub-sites with their respective content. It also refers to the products and services that form a part of the main FareKingdom website and its sub-sites.
Subscriber: This refers to an individual who agrees to receive newsletters, offers, promotions and deals from FareKingdom.com.

Consent

When you submit personal information at FareKingdom and/or you use the FareKingdom website, you agree that the site can collect, use or disclose the personal information in accordance with this policy and as required or permitted by law.

If you do not agree to these terms and conditions, please do not provide any personal information at FareKingdom. If you refuse or withdraw consent, or you do not provide personal information, FareKingdom will be unable to provide the products and services offered by the website.

Minors

Minors are not eligible or authorized to use, book services and products offered by FareKingdom. The site does not collect information from minors knowingly and will not use any information should the site discover that the information has been provided by a minor.

Other Travelers

If an individual books products and/or services of other travelers using their member ID and password or a third-party contact information is provided to Fare, the individual should ensure they are authorized to use the information. By providing another traveler’s personal information, it is deemed that the individual has the authority and consent from the traveler to let FareKingdom collect, disclose or use the personal information as stated in the Privacy Policy.

What Personal Information Does FareKingdom.com Collect

FareKingdom collects just that information that is required to provide the customer products and services.

There are certain sections of the FareKingdom website that a visitor can visit without the need to reveal their identity or sign in.

When it comes to registered members, we collect personal information that is required for providing products and services. Registered members have to provide name and email address, and they can choose their own password to gain access to sections of the site that are reserved for registered members. FareKingdom may also request registered members to furnish their zip code.

Information like gender, activities, lifestyle preferences and preferred destination is optional and not mandatory.

When you book products and/or services as a member, payment details are mandatory and include billing details, driver information and similar details

When you book products and/or services for a third party using your member ID and password, FareKingdom will collect the third party’s name, address and other information required to provide the products and services and complete the booking.

Visitors can use the FareKingdom website as a guest user. When booking product or services as a guest user, it is mandatory to provide personal information to complete the booking. The guest user also needs to provide an email address where FareKingdom can send the confirmation of the booking. Also, the site will provide a temporary password to facilitate checking and reviewing of the booking.

When an individual becomes a subscriber at FareKingdom.com, the site collects the individual’s name and email address so that they can receive offers and promotions without becoming members or signing in as a guest.

When an individual participates in a promotion, contest, raffle or sweepstake, they need to provide personal information, like full name, mailing address and email address.

Periodically, FareKingdom may invite an individual to participate in a focus group or survey. The individual has the freedom to participate or not to participate. The information provided during a survey or focus group is made anonymous before it is aggregated with the response of other participants. If an individual posts information on the blog, chatroom or bulletin board, the information can be read, collected and/or used by other users on that site and can be used to send unsolicited messages. Any information submitted on these forums is at the user’s own discretion and FareKingdom.com cannot be held responsible for it.

Any site that the user visits that is advertised on the FareKingdom website may result in the site placing cookies on the user’s computer. The information collected via cookies cannot identify the person individually.

When a person calls or writes to FareKingdom customer service, the site collects contact information and any information relevant to the user’s booking as it may be needed to provide assistance.

When FareKingdom.com sends emails and e-newsletters, they contain Tell a Friend feature to facilitate easy forwarding. The Tell a Friend feature is function in the following areas:

You inform your friend that you have booked a said itinerary through FareKingdom. We will send your friend a one-time email. The name and contact details of the friend are not stored permanently and we do not use the contact information any further marketing purposes.Supplementation of Information

To provide certain services, FareKingdom.com may at time supplement the information provided on the site with further information from third party, like the following:

  • Address Verification: FareKingdom uses a third-party to verify address when the credit card authorization process is initiated
  • Enhancement of Profile Information: FareKingdom uses third party marketing data to expand its user database, to laser target advertising, and to provide relevant offers. This information is connected to personally identifiable information to ensure we have a better profile of the users.
How the Information Collected is Used
  • To ascertain the person’s travel preferences, make reservations or communicate about their travel plans
  • To issue invoices, process payments and administer accounts
  • To offer tips and guidelines on how to use the FareKingdom website
  • To inform users about new features added on the FareKingdom website
  • To provide any other information that FareKingdom believes will be of interest to the users

Contests, Promotions, Raffles and Sweepstakes

When a visitor participates in a contest, promotion, raffle or sweepstake, FareKingdom uses the individual’s personal information to inform them if they have won.

FareKingdom may send additional information only if the user specifically asks to receive newsletter, personalized offers, emails and other advertising and promotion materials when filling up the participation form.

FareKingdom shares the information provided by the user with whom the website has collaborated for the promotion.

Session Data

Session data is collected through cookies to help under how a user navigates through the FareKingdom website, how many visitors visit different webpages, the length and number of times they visit the website, the type of search they undertake on the website, the type of browser and computer OS they use, and the IP address that connects them to the FareKingdom website.

The information collected through session data is used to improve navigation and site content, provide personalize viewing experience and offer information of interest.

Aggregated Information

Any information recorded about more than one individual when the identity of the individual is unknown is known as aggregated information. FareKingdom uses this information to give details of the site to partners, investors, and advertisers, both existing and prospective. The information also is used to understand the market and respond appropriately to its needs and to make recommendations to other users of the FareKingdom website.

What FareKingdom Does NOT Do

FareKingdom does request users for their credit card information, member ID, password or social security number through email or telephone.

FareKingdom, however, may provide your personal information to third party travel service providers to complete your booking or reservation. This includes airline, hotel, car rental, travel insurance, and theater.

The website may also pass on your personal information to organizations that perform services on behalf of FareKingdom. In such cases, just personal information that is required for the work is provided. Some of these service providers may be located overseas (outside USA and European Economic Area) and will receive your personal information only if they use it provided the services that FareKingdom wants on the user’s behalf.

By submitting your personal information at FareKingdom, the user agrees that the same can be shared with third party service providers located outside the US and the European Economic Area.

We may use a user’s personal information when FareKingdom collaborates to offer the user additional products or services, like raffles, sweepstakes and promotions. The personal detail will be used only for this purpose and the Privacy Policy does not cover the user of personal information by these companies.

We also use personal information to protect the FareKingdom website as per our terms and conditions of use and to protect the site and its subsidiaries from fraudulent activities and liability.

Personal information is used to complete a corporate transaction when there is a sale, merger, spin off or any other reorganization of the corporation. The information will be provided to the new controlling and managing entity during the course of business.

Users personal information is disclosed to insurers and regulatory agencies and when the said information is public.

Disclosure Without Consent

There may be instances where FareKingdom may be required to share a user’s personal information without consent. These instances will be justified under law and may include:

  • Complying with subpoena, warrant or court order
  • Formal request to disclose a user’s personal information related to a legal action. In such as case, FareKingdom will get in touch with the user using the email address used at registration
  • In good faith if law, regulation, guideline or rule requires disclosure
  • When monies are owed to FareKingdom and it is necessary to collect them
National Security

For national security and travel security, the US government or other governments may request passenger name records, which include passenger name, flight origin, flight destination, flight time, seat number, form of payment, travel agent, travel itinerary, address, telephone number, credit card details and meal preferences. In such circumstances, FareKingdom and its providers will make the information available to the government to and from the user is traveling.

Retention and Storage

Personal information is stored in FareKingdom databases as per the applicable law and the Record Management Policy of the company. This storage may happen even after the user ends relationship with FareKingdom, but only as long as it is deemed necessary to have adequate information about the user to handle any issue that may occur later on.

Certain information will also be retained to prevent fraudulent activity and to protect FareKingdom from liability while pursuing available recourses and limit any damage FareKingdom may sustain.

Users personal information will always be stored in a secured location and on servers under control of FareKingdom.com. These servers can be located in FareKingdom office or office of the site’s service providers.

How FareKingdom Protects Personal Information

FareKingdom makes use of physical, technical and administrative protect to keep personal information confidential and reduce the chances of loss, unauthorized access, misuse, disclosure or modification of the information.

When personal information is sent to FareKingdom service providers, the contract stipulates that the providers protect the information in the manner stated in the Privacy Policy.

When a user contacts FareKingdom through the site, they should be aware that any information transmitted might not be secure. Hence, FareKingdom.com is not responsible or liable for information that is lost when transmitting it online. However, when a user makes payment using their credit card, the details are encrypted to ensure optimal protection during the transaction.

Emails are sent to users in unencrypted form and as plain text as subscribers, guests and members will not be able to access encrypted emails. This is primarily done for people’s convenience, but with security concern as the information can be read if misrouted or intercepted.

Opting Out of Receiving Promotional Emails

Users are free to unsubscribe at any time from our newsletters, promotions and other similar services. This can be done through the My Account link on the homepage of the FareKingdom website.

As a participant in promotions, raffles, and sweepstakes, the individual may receive occasional emails about fare sales in their area, special offers, new services by FareKingdom and other newsworthy information and details. While FareKingdom hopes recipients find the information and updates interesting and helpful, they have the freedom to click the unsubscribe link in each email and then follow the instructions to stop receiving emails from FareKingdom.

FareKingdom has the right to limit membership and the members will be informed of the same via email before any action is taken.

What Other Information Should the User Know About Their Privacy

The FareKingdom website has links to other websites. When a user clicks on those links, they will be leaving the FareKingdom website. Hence, the site will not be responsible for this action. Users are encouraged to read the privacy statements of these sites as their privacy policy may be different from the Privacy Policy of FareKingdom.

Users have the responsibility to keep their passwords and FareKingdom membership details secure. This information can be misused and FareKingdom will not be responsible for it.

FareKingdom.com may disclose member information if required by law, court order or government or law enforcement request, and in good faith to protect the rights or property of FareKingdom or its associates, employees, directors, officers and affiliates.

Monitoring

This policy is effective as of December 27, 2017 and any changes in the way FareKingdom.com uses personal information will be appended in further versions of the Privacy Policy.

Users have the right to submit their concerns about the FareKingdom Privacy Policy and practices via email to reservations@travelersupportdesk.com. Please insert privacy policy in the subject line. FareKingdom will make an attempt to respond the user’s concerns and enquiries within five business days of receiving the email.

Changes to the Privacy Policy

FareKingdom has the right to change or add to the existing privacy policy. The company may undergo change in ownership. In such a case, the changes in Privacy Policy will apply to the information collected from the date the policy undergoes changes and is uploaded onto the FareKingdom website.

When the Privacy Policy is changed, FareKingdom will get the necessary consent as required by privacy laws if we collect, use or disclose personal information for any other purposes other than for what the consent was initially obtained, unless required otherwise by law. If any change in the Privacy Policy is unacceptable to the user, they have the right to request FareKingdom.com to close their account permanently.

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